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Quality

Tighten-up are registered to ISO 9001:2008 Our quality manual can be emailed to you upon request.
We can also offer batch traceability on all parts.

In certain instances we can offer test certificates to BSEN10204 type 2.2.

We ensure that parts are checked prior to despatch in accordance with our quality control system. Moreover we only
source from suppliers and manufacturers with recognised approval that can supply to us the best quality available.



Service


We believe that by adopting a personal approach in communication with our customers, we offer a better level of
service. We continually strive to improve and always welcome feedback to achieve our aims.

We offer a
next day delivery service for stock items, either by our own transport, nationwide courier or by Royal Mail
for smaller items.  Orders over £100.00 are carriage paid. We also operate a £10.00 minimum order charge.

Credit card facilities are available, either in person or over the telephone.

Our belief is not to become complacent and always listen to our customers, ensuring that we treat them with the
utmost respect at all times.

We greatly value your business.




"We believe we offer a service second to none"
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